Valuing support: culture and practice in a person-centred organisation Paul Chippendale
Minessence eZine No. 5222 Oct, 2013

Keeping you Up-to-Date with Values R&D and Events—Paul Chippendale, Editor.

Thanks to the initiative and hard work of Louise Barry, Merseyside Disability Federation; Jackie le Fevre of Magma Effect Ltd; David Pilgrim, University of Liverpool; Serena Rossiney, University of Liverpool; we have added a new research article to our website.


Against a back drop of ongoing reform of health and adult social care in “austere” economic conditions much of the rhetoric in England from politicians, statutory bodies and commissioners appears to focus upon what can not be done and what is “wrong”. Using a case study of a provider of independent living support services, we present a snap shot of what is possible and what can go “right”. Through triangulating the lived experiences of individual disabled people, the personal values prioritised by trustees and staff who support those people and an employee engagement survey we describe the functioning of a medium sized voluntary sector social care organisation. Drawing upon our findings we suggest that, even at a time of significant resource constraint, person-centred practice delivered through a consciously values aligned culture is not an impossible dream but an achievable goal. 

You will find the research paper listed at

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